Last updated: June 2026

Thank you for shopping with Melovina. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

Orders are processed within 1–3 business days after your order is placed. We work hard to prepare and ship your order as quickly as possible.

Shipping Time

Estimated delivery time is 7–10 business days.

Please note that delivery may take up to 15 business days due to customs inspections, customs clearance, holidays, severe weather, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a tracking number so you can monitor your shipment.

Shipping Delays

While we strive to deliver orders on time, delays caused by customs, shipping carriers, weather, or other circumstances beyond our control may occasionally occur.

If your package has not arrived within 30 days due to a confirmed shipping issue, please contact us through our Contact Form. We will gladly arrange either a replacement or a full refund.

Incorrect Shipping Address

Please ensure that your shipping address is correct before placing your order. Melovina is not responsible for delays or delivery issues caused by incorrect shipping information provided by the customer.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through our Contact Form.

Thank you for choosing Melovina.